You may return most new, unopened items within 14 days of delivery for a full refund. We'll also refund the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
I currently only ship Australia wide. Shipping is a Flat rate cost of $7.95. If you require express post, please do not hesitate to contact me.
I have no control over how items are handled by the shipping company, if you are concerned about damages, please contact me to discuss insurance costs.
I ship within 24-48 hours of receiving your order. You will receive an email to notify you that your order has been shipped.